You have a policy
If your policy is valid, a covered trip involves no cash payment, and your policy's limits apply.
Accidents and insurance
Had an accident? We're with you.
If an accident happens, request a tow to the scene in a few steps, whether your car is insured or not.
Your situation
Either way, you won't be alone.
No insurance
A tow to the scene, with photos so captains can make a suitable offer.
In a moment like this, the steps must be clear.
The app takes you step by step, without complications.
The steps
From the accident scene to your car's destination.
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Choose accident
In the app, mark your request as an accident.
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Photograph the car
4 photos from the front, back, right, and left.
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Request the truck
Captains see the car's condition and make offers.
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Follow the trip
The truck on the map until your car arrives.
The four photos
Why photos before the request?
Photos help captains understand the car's condition, the damage, and the equipment needed, so offers are suitable and disputes are avoided on arrival.
- All four sides
- A more suitable offer
- Fewer disputes on arrival
Documentation
Evidence in photos, details in one place.
With a policy, the location, time, and accident photos come together in an organized report instead of scattered paperwork.
- Location and time
- Accident photos
- An organized report
Coverage
If you have a policy.
A valid policy
The policy must be valid when you request the service.
Clear limits
Your remaining distance and trips are shown to you.
Only the excess
If a trip exceeds your limits, you pay only the extra distance, priced before you request.
Policy disputes
Disputes about the policy or its limits are between you and the insurer.
At the scene
Things to do first.
- Make sure you and others are safe
- Move away from traffic if it's safe
- Photograph the car from all four sides
- Take your valuables with you
Inside the app
The accident screens.
Illustrative screens from the app design.
Questions
Questions about accidents.
I'm insured. What's different?
If your policy is valid with a contracted party, covered trips involve no cash payment. Your policy's distance and trip limits apply, and you pay only any excess.
Why must I photograph the car?
So captains can assess the car and the equipment needed, and make a suitable offer.
Can I cancel my request?
Yes. Cancellation is free within 5 minutes of a captain accepting, after which a cancellation fee may apply. See the cancellation policy for details.
Want to know what to do in an accident?
Contact us, and our team will explain the steps.