Request for someone else
Request for family or friends, and they get a tracking link.
For customers
A tough moment? A simple app.
Sign in with your mobile number and a code, with no long forms, because a breakdown is no time for complexity.
The steps
From opening the app to your car's arrival.
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Sign in with your number
Your mobile number and a code.
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Set and choose
Location, destination, and service.
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Agree
Propose your price and choose an offer.
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Track
The captain on the map and the chat open.
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Finish
Pay, get your receipt, and rate.
Offers
You choose your captain.
It's not just whoever answers first. See the price, distance, and rating, and pick who you prefer.
- The price in view
- The distance from you
- The rating
The price you accept is the final price.
No tolls or extra amounts on arrival.
Tracking
See your tow on its way.
The captain on the map, and your request's status from confirmation to arrival.
- The captain's location
- Your request's status
Your privacy
Talk freely, with your number hidden.
You talk to the captain in the app, and your number stays hidden. For your protection, don't exchange personal numbers.
- Your number hidden
- In-trip chat
And also
Details that matter.
Request by captain code
Request a captain you trust directly.
Trip receipt
Your trip documents are saved in the app.
Rating and tip
Rate your trip, and leave a tip if you like.
SOS button
If you feel in danger, send an SOS from the app.
Wallet
Your balance and transactions in one place.
The receipt
Every trip has a receipt.
After the trip you see the amount, service, and distance, and all your requests are saved in "My orders".
- The amount in detail
- Trip details
Inside the app
Your journey in the app.
Illustrative screens from the app design.
Cancellation
If you change your mind.
Free for 5 minutes
From when a captain accepts your request.
A fee after that
To compensate the captain's journey.
No-show
If the captain arrives and can't reach you within the set time, the request is cancelled with a fee.
The details
Read the full cancellation policy.
Learn moreQuestions
Customer questions.
How do I request a tow?
Get the app and sign in with your mobile number, set your car's location and destination, propose your price, and choose from captains' offers.
How can I pay?
The payment methods available for your request appear in the app before you confirm.
Will the captain see my number?
Your number stays hidden, and communication happens in the app.
Can I request a tow for someone else?
Yes, enter the person's details and their car's location, and they get a link to follow.
Can I cancel my request?
Yes. Cancellation is free within 5 minutes of a captain accepting, after which a cancellation fee may apply. See the cancellation policy for details.
Have a question before you request?
Our team is ready to answer you.