Zaki, your smart mechanic

Stuck? Ask Zaki.

An in-app assistant that speaks your language. Tell him what happened, and he helps you understand and decide.

What he does

A mechanic in your pocket.

Understands the problem

Tell him by text or voice about the noise, warning light, or fault.

Initial possibilities

He gives you 2 or 3 technical possibilities for the fault.

Your next step

Need a tow or can you manage? He helps you decide.

A fare estimate

Ask him to estimate the tow fare to your destination.

Preventive tips

Tips that help you avoid a breakdown before it happens.

For captains too

Captains can ask him by voice about earnings and trips.

Not every fault needs a tow, and Zaki helps you tell.

A simple question could save you a trip.

How it works

Ask in three steps.

Open the chat

Zaki is right there in the app.
Describe what happened

By text or voice.
Get guidance

The possibilities and next step, and a tow right away if needed.

The chat

Talk to him like anyone else.

No jargon needed. Say "the car makes a strange noise", and he asks what he needs to understand.

Everyday Egyptian Arabic
Clarifying questions
Request a tow from the same place

Examples

What can you ask?

A warning light

A dashboard light you don't recognize.

Won't start

It cranks but won't start.

A strange noise

A new sound from the engine or wheels.

Overheating

The temperature gauge is high.

The trip fare

An estimate for your destination.

His scope

Zaki is specialized.

He handles car faults and maintenance
He guides you to rescue services
He doesn't answer other topics
Sessions have a fair-use limit

Please note

Zaki guides you, but does not replace an inspection.

Zaki's advice is guidance based on what you tell him, and doesn't replace an actual inspection by a qualified technician. Decisions about the fault remain yours, after consulting a technician.

Questions

Questions about Zaki.

Who is Zaki?

A smart in-app assistant you can ask about your car by text or voice. His advice is guidance and doesn't replace a mechanic's inspection.

Can I talk to him by voice?

Yes, you can ask by text or voice.

Is my data shared?

Data is processed to improve the service, and we undertake not to sell or share it for advertising. See the privacy policy for details.